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iPhone Location Permission Settings

How to Set Up Your Domicile365 iPhone Location Permission Settings

Introduction

In order for the Domicile365 Day Count Tracking App to function correctly and automatically record your location, even if the App is in the background or closed, you must grant it "Always" allowed location permission. This is easy to do. Normally, the App will prompt you to do this in the ordinary course of using the App. However, on occasion you may inadvertently not grant the permission. Further, the iOS operating system may periodically ask you to reconfirm the permission grant. Below are screenshots and instructions on how to find and set this location permission.

If your permission has already changed back to "While Using the App," see If Your Permission Changes Back to "While Using the App" below.


First, open Settings and select Apps. (On iOS 17 and earlier, there is no "Apps" section — your installed apps are listed directly in Settings, so scroll down and skip to the next step.)
iPhone Settings app with the Apps row highlighted

Second, after selecting Apps, then select Domicile365.
The Apps list in iPhone Settings with Domicile365 highlighted

Third, after selecting Domicile365 from the Apps list, then select Location.
Domicile365 app settings on iPhone with the Location row highlighted

Fourth, after selecting Location, then select Always allowed and allow Precise Location if not already toggled on.
Domicile365 location access settings with Always selected and the Precise Location toggle turned on
If Your Permission Changes Back to "While Using the App"

iOS periodically asks you to reconfirm that an app may continue using your location in the background. The prompt appears on its own, often over your home or lock screen, and shows how many times the App used your location along with a small map of recent background locations.

iOS prompt asking whether to continue allowing Domicile365 background location use, with Change to Only While Using listed above Always Allow
The periodic iOS confirmation prompt. Tap Always Allow — the lower button.

If you tap "Change to Only While Using," Domicile365 can only record your location while the App is open on screen. Automatic day counting stops, and it stays stopped until you change the setting back. This is normal iOS privacy behavior, not an App error, and it is easy to reverse using the four steps above.

Check Your Day Count for Missing Days

Because the App keeps running in the foreground, a permission change can go unnoticed for some time. After restoring the "Always" setting, review your day-count calendar for the period since the change and add any missing days or trips manually so your record remains complete.

If You Cannot Select "Always"

If the "Always" option is greyed out or will not stay selected, location changes may be restricted at the device level:

  • Open Settings > Screen Time > Content & Privacy Restrictions. If that is on, tap Location Services under Privacy and confirm Allow Changes is selected.
  • If your iPhone is issued or managed by an employer, a configuration profile may restrict location settings. Check with your IT administrator.

Still Not Recording in the Background?

If "Always" and Precise Location are both on and automatic day counting still is not working, email support@domicile365.com with your iPhone model and iOS version (Settings > General > About) and we will look into it directly.

Domicile365 is also available for Mac, Windows and Android. Running the App on a second device you travel with adds a corroborating record to your day count. See all Domicile365 apps.

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